Terms and Conditions

While the Facility Management Association of Australia Limited (FMA) makes every effort to ensure the information contained within this website is free from error, it does not warrant the accuracy, completeness or adequacy of the information within this website. All information is subject to change without notice. FMA does not guarantee that this website or third party websites will be free from viruses. While all reasonable care has been taken in the preparation of the material contained in this website, FMA and each party providing material displayed on this website disclaim liability to all persons in relating to any actions(s) taken on the basis of currency of material or any loss or damage suffered in connection with that material. You should make your own enquiries before entering into any transaction on the basis of the material on this website.


Save and except for third party content, all the content of this website and downloads from it are owned directly or licensed by the Facility Management Association of Australia Limited (ABN: 57 003 551 844). All rights reserved. 

It is your responsibility to obey all applicable copyright laws. You may access and display these pages on a computer, monitor or other video display device and make a print copy or any whole page or pages of this website for your personal use only, but only if you:

•    do not modify the copy from how it appears on FMA website (unless expressly authorised by FMA) 
•    include the above copyright notice on the copy

All other use, copying or reproduction of any part of this website is strictly prohibited. Without limiting the foregoing you must not reproduce, frame, transmit (including broadcast), adapt link to, or otherwise use any of the material on the website including audio and video excerpts without the prior written approval of FMA.

For permission to reproduce any material, a request in writing is to be made to FMA Australia's Chief Executive Officer - [email protected]

Links to other websites

This website contains links to websites maintained by other organisations. FMA does not provide any warranty or take any responsibility or liability for the accuracy, source or any other aspect of those websites. The links are provided solely for your convenience and do not indicate, express or imply, any endorsement by FMA of the website(s) or the products and services provided therein. You access those websites and use the information, products and services solely at your own risk.

Trademark Notice

This website includes registered trademarks including but not limited to the words ‘FMA’ and ‘FMA Online’. Unless otherwise indicated they are owned by the Facility Management Association of Australia Limited in Australia and may be the subject of rights in other countries. You must not use the FMA trademark except: 

•    by saving or printing out a copy of FMA’s website as permitted by the copyright notice above
•    or as permitted by written agreement from FMA Australia. 

You grant FMA an irrevocable right and royalty-free license to copy and adapt any material you generate through use of any feedback facility, to the extent necessary to provide the facilities, or to promote the facilities or any other service of FMA. 

Invalid Terms and Conditions

In the event that any or any part of the terms contained in these terms and conditions of use are determined by a court to be invalid, lawful or unenforceable, then such term/s shall be severed from the remaining terms. 

Website unavailability

FMA does not accept responsibility in the event that the website is unavailable to you due to any computer downtime, malfunction or such other event outside the control of FMA.


Whether you are a member of FMA or a non-member, you need to register in order to purchase products and services from this website. However, members may be entitled to receive discounts when purchasing and/or registering for products and services from the FMA website. Access to some areas of the FMA website may also be restricted to members ony and/or Facility Management Accreditation System candidates.

Password requirement

FMA members may obtain a password by logging into the FMA website and registering for a password or by contacting the FMA Office. Non-members are also able to obtain a password which can be used to login, update their details and register for events, but will not be able to access the members’ areas of the website. FMA may refuse to issue a password, in its due discretion, until such time as it has satisfied itself about the identity of the user and the ability of the user to perform its obligations under these terms and conditions.

Password security

You must keep your password confidential at all times. You must not allow any other person or company to watch you enter your password when accessing the FMA website or record your password in any manner that would indicate to any other person or company that it is the user's password. You must inform FMA as soon as possible if you become aware of misuse of your password or loss or theft of a record of the password, or if you suspect that the password has become known to another person or company. If you delay unreasonably in notifying FMA, you will be liable for your losses.

Limitation of liability

To the extent permitted by law, FMA, its employees, agents and consultants exclude all liability for any loss or damage claims and expenses including but not limited to legal costs, indirect special or consequential loss or damage arising out of the information on FMA website or to a third-party content. Where any law prohibits the exclusion of such liability, FMA limits its liability to the resupply of the information.

Variation of Terms of Use

FMA reserves the right to vary these terms and conditions from time to time and to notify you of such variation by any means it deems fit. Any variation shall become effective upon such notification.


This website (excluding any linked third-party websites) is controlled by FMA. By accessing this website you accept that any disputes arising out of your use of this website or its contents shall be governed by the courts having jurisdiction in the State of Victoria in Australia in accordance with the laws in force in the State of Victoria in Australia. This website may be accessed throughout Australia and overseas. FMA makes no representation that the material on this website complies with the laws of any country outside Australia. If you access this website from outside Australia you are responsible for ensuring compliance with all applicable laws in the place where you are located.

Privacy policy

We appreciate the importance of protecting your personal information and recognise the trust placed in us when you supply your personal information to us. We are bound by the Australian Privacy Principles ('the APPs') under the Privacy Act 1988 (Cth) ('Privacy Act') in the way we handle personal information. To comply with the APPs and in recognition of your trust in us, we have implemented a Privacy Policy. To access the FMA Privacy Policy click here.

 Membership Refund Policy

 Membership with the Facility Management Association of Australia Ltd (FMA Australia Ltd) belongs to the person or organisation approved by the association. By joining  as defined by the FMA Australia Ltd constitution and to follow the FMA Australia Ltd Code of Ethics in all my professional practices. I consent to FMA Australia Ltd storing the information provided above and using this information as defined by the Privacy Statement and understand that I will not be entitled to a refund,

in full or in part, of membership fees paid should I resign my membership prior to the expiration of the membership period.