Membership Portal

 Video resources on navigating the member portal can be found here

 Topics include: 

  1. How to Login 
  2. Changing your password 
  3. Purchasing a Publication or Resource

 Events

How do I register for an event?  

  1. All registrations require you to use your member login or set up a guest portal
  2.  Member logins automatically receive member pricing, guests receive nonmember pricing
  3. If you choose to “register someone else”, staff in your organisation will be shown in a drop down list for selection
  4. If  staff are missing who should be added to your membership please email their name/s and email address/es to: [email protected]
  5. Click checkout or go to your cart at the top of the page to process the registration/s
  6. All payments are to be made up front using a credit card, however, if your organisation requires a tax invoice before making payment for registrations, please email [email protected]
  7. You will receive an order confirmation (not a tax invoice) upon completing your registration
  8. To download a tax invoice, see "Invoices" below

Where are my event registrations and other communications stored?

  1. Under your my participation tab in your portal
  2. Can't find what you are looking for?  Contact FMA [email protected] 

Why am I receiving non-member pricing when I am a member?

  1.  Are you logged in to your account? If the account has just been created, this will be a non-member account.
  2. If your company is a member, email [email protected] to have this handled immediately.

Membership

What are the different membership categories?

  1. Click here to find out about Membership Types
  2.  Click here to find out about  Member Benefits 

How do I sign up for membership?

  1. Click here to Join FMA

If you already have a login and the website won’t let you re-join, email [email protected] or call the office number on +61 3 8641 6666 to arrange your membership to be set up.

How do I update my personal details?

  • Once you are logged in, click your name at the top.
  • There will be a pencil icon next to your name at the top which will allow you to edit your company, title and mobile number.
  • If you want to update other information, scroll down and there will be a pencil to edit your personal details.

Invoices

Where is my invoice located?

  1. Invoices can be found by logging in to your portal
  2. Click on my participation
  3. This will display all FMA invoices created that are linked to this login